Refund Policy for Digital Downloads
Refund Policy for Digital Downloads:
- Eligibility for Refund:
- We offer refunds for digital downloads under specific conditions.
- To be eligible for a refund, you must meet the following criteria:
- The digital product must not have been downloaded or accessed in any way. I have things in place that can see if it has been downloaded. Dishonesty will revoke refund.
- You must request a refund within 7 days of the purchase date.
- You must provide a valid reason for the refund request, such as a technical issue or a mistake in the purchase.
- Downloaded Content:
- If you have downloaded or accessed the digital product, your refund request will be invalid.
- We strongly advise against downloading the product until you are certain that it meets your needs and expectations.
- Technical Support:
- If you encounter technical issues with the digital product, please contact support on sales@eatwithebs.com for assistance before requesting a refund.
- We are committed to resolving any technical problems within 24 hours.
- Refund Process:
- To request a refund, please send an email to sales@eatwithebs.com with your name, order number and email.
- Refunds will be processed within 3-5 days after approval.
5.. Contact Us:
- If you have any questions or concerns regarding our refund policy, please contact us at sales@eatwithebs.com
This policy is designed to protect both the customer and the seller by ensuring that customers can receive refunds if they genuinely encounter issues with the digital product while discouraging abuse of the refund process. It's important to clearly communicate your refund policy to customers at the time of purchase to avoid any confusion or disputes.